Sign up here<\/a>!<\/p>\n","pivot":{"help_category_id":1,"help_article_id":3,"display_order":3}},{"id":4,"title":"Where does Hoopla get the coupons and promotions listed on this website?","slug":null,"body":"The Hoopla offers are provided to us directly by merchants, merchant networks and firms that represent the merchants with whom Hoopla has a special relationship.","active":1,"created_at":"2020-02-22T02:02:52.000000Z","updated_at":"2020-05-13T15:57:17.000000Z","body_as_html":"<p>The Hoopla offers are provided to us directly by merchants, merchant networks and firms that represent the merchants with whom Hoopla has a special relationship.<\/p>\n","pivot":{"help_category_id":1,"help_article_id":4,"display_order":4}},{"id":5,"title":"Am I required to have a credit card or bank account on file in my account?","slug":null,"body":"No! Your credit card and bank account information are not needed by us. Your actual purchases are made on the merchant\u2019s website, not ours. When we pay you it\u2019s by check, Venmo or PayPal.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-05-13T15:58:37.000000Z","body_as_html":"<p>No! Your credit card and bank account information are not needed by us. Your actual purchases are made on the merchant\u2019s website, not ours. When we pay you it\u2019s by check, Venmo or PayPal.<\/p>\n","pivot":{"help_category_id":1,"help_article_id":5,"display_order":5}},{"id":6,"title":"Does Hoopla sell products on this site?","slug":null,"body":"No! We simply use our relationships and provide links to merchants with coupons, deals, promotional offers, and most importantly cashback, all for you!","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-05-13T15:58:00.000000Z","body_as_html":"<p>No! We simply use our relationships and provide links to merchants with coupons, deals, promotional offers, and most importantly cashback, all for you!<\/p>\n","pivot":{"help_category_id":1,"help_article_id":6,"display_order":6}},{"id":7,"title":"Does my personal information get shared in any way?","slug":null,"body":"No! We do not share your personal information with third party services, or engage in any type of SPAM as stated in our [Privacy Policy](\/privacy).","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>No! We do not share your personal information with third party services, or engage in any type of SPAM as stated in our <a href=https://hoopladoopla.com/"//privacy/">Privacy Policy<\/a>.<\/p>\n","pivot":{"help_category_id":1,"help_article_id":7,"display_order":7}},{"id":8,"title":"Is the cash back I receive considered income?","slug":null,"body":"While we\u2019re great at giving you cashback, we\u2019re certainly not tax advisors. We can tell you that you may be taxed on your earnings depending on the tax laws of your federal, state and local jurisdictions. You will be solely responsible for any and all tax liability arising out of the consideration received in connection with any member referrals or promotional activities. If your cashback and any other earnings from Hoopla are $600 or more in a calendar year, we may be required to provide you with a 1099 for use in your tax preparation.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2023-07-07T02:58:39.000000Z","body_as_html":"<p>While we\u2019re great at giving you cashback, we\u2019re certainly not tax advisors. We can tell you that you may be taxed on your earnings depending on the tax laws of your federal, state and local jurisdictions. You will be solely responsible for any and all tax liability arising out of the consideration received in connection with any member referrals or promotional activities. If your cashback and any other earnings from Hoopla are $600 or more in a calendar year, we may be required to provide you with a 1099 for use in your tax preparation.<\/p>\n","pivot":{"help_category_id":1,"help_article_id":8,"display_order":8}}]},{"id":2,"name":"Using Hoopla","slug":"using-hoopla","active":1,"visible":1,"display_order":2,"created_at":"2020-02-22T02:02:52.000000Z","updated_at":"2020-02-22T02:02:52.000000Z","articles":[{"id":9,"title":"What EXACTLY do I have to do to earn cash back on my purchases?","slug":null,"body":"To earn your cash back, simply log into your account, click one of our merchant's links or a \"Shop Now\" button. You will be taken directly to the merchant's website. Immediately after that, make a purchase on their website as you normally would do if you went directly there. That's it! We will track your steps along the way, and credit your cash back when we receive it from the merchant. You can check the status of the transaction, see your cleared and pending earnings, and recent activity on your [Earnings page](\/account\/earnings).","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>To earn your cash back, simply log into your account, click one of our merchant's links or a "Shop Now" button. You will be taken directly to the merchant's website. Immediately after that, make a purchase on their website as you normally would do if you went directly there. That's it! We will track your steps along the way, and credit your cash back when we receive it from the merchant. You can check the status of the transaction, see your cleared and pending earnings, and recent activity on your <a href=https://hoopladoopla.com/"//account//earnings/">Earnings page<\/a>.<\/p>\n","pivot":{"help_category_id":2,"help_article_id":9,"display_order":1}},{"id":10,"title":"When making a purchase on a merchant's site, can I use additional coupon\/promotional codes that I find elsewhere?","slug":null,"body":"No! Only coupon\/promotional codes found on Hoopla may be used on our merchant's sites at checkout, as these are provided to us by the merchant. Use of other coupon\/promotional codes NOT found on Hoopla WILL NOT guarantee cash back on your transaction. Merchant's do not credit us for the use of them, therefore, we can not credit you.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>No! Only coupon\/promotional codes found on Hoopla may be used on our merchant's sites at checkout, as these are provided to us by the merchant. Use of other coupon\/promotional codes NOT found on Hoopla WILL NOT guarantee cash back on your transaction. Merchant's do not credit us for the use of them, therefore, we can not credit you.<\/p>\n","pivot":{"help_category_id":2,"help_article_id":10,"display_order":2}},{"id":11,"title":"I don't see any coupons\/promotions listed for a specific merchant. Can I still shop?","slug":null,"body":"Yes! At times, companies may not have any coupons\/promotions available. In this case, just click the \"Shop Now\" button and make your purchase. You still earn the shown cash back!","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>Yes! At times, companies may not have any coupons\/promotions available. In this case, just click the "Shop Now" button and make your purchase. You still earn the shown cash back!<\/p>\n","pivot":{"help_category_id":2,"help_article_id":11,"display_order":3}},{"id":12,"title":"How do I change my password?","slug":null,"body":"You can change your password in your [Account Information page](\/account\/info) at any time. Just type your current password and your new password in the text fields provided, and click the \"Change Password\" button.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>You can change your password in your <a href=https://hoopladoopla.com/"//account//info/">Account Information page<\/a> at any time. Just type your current password and your new password in the text fields provided, and click the "Change Password" button.<\/p>\n","pivot":{"help_category_id":2,"help_article_id":12,"display_order":4}},{"id":13,"title":"How do I reset my password?","slug":null,"body":"You can reset your password by filling out the [Reset Password form](\/password\/reset).","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>You can reset your password by filling out the <a href=https://hoopladoopla.com/"//password//reset/">Reset Password form<\/a>.<\/p>\n","pivot":{"help_category_id":2,"help_article_id":13,"display_order":5}},{"id":14,"title":"How do I update my account information?","slug":null,"body":"You can change any account information, such as your email address and payment information, in your [Account Information page](\/account\/info). Just change the information, and click the \"Save Changes Button\" button at the bottom of the form.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>You can change any account information, such as your email address and payment information, in your <a href=https://hoopladoopla.com/"//account//info/">Account Information page<\/a>. Just change the information, and click the "Save Changes Button" button at the bottom of the form.<\/p>\n","pivot":{"help_category_id":2,"help_article_id":14,"display_order":6}},{"id":15,"title":"I want to make multiple purchases at separate times from a particular merchant. Do I need to return to Hoopla, and click on links for each transaction?","slug":null,"body":"Yes. The reason for this is, each time you complete a transaction and leave the merchant's site or close your browser, your tracking information is lost. This just allows us to track each purchase. This only applies for SEPARATE orders. For multiple items within the same purchase, you will receive cash back on the total purchase.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>Yes. The reason for this is, each time you complete a transaction and leave the merchant's site or close your browser, your tracking information is lost. This just allows us to track each purchase. This only applies for SEPARATE orders. For multiple items within the same purchase, you will receive cash back on the total purchase.<\/p>\n","pivot":{"help_category_id":2,"help_article_id":15,"display_order":7}},{"id":17,"title":"How do I close out my account? What happens to any cash back currently owed to me?","slug":null,"body":"You may close your account at any time risk free by clicking the cancel your account link on your [Account Information page](\/account\/info). Simply fill out the form and submit it to us, and your account will be closed. If there is a balance owed to you in your account, you may choose to have this direct deposited into your PayPal account, or have a check mailed to you to the mailing address you have on file with us. The payment will be sent the next time we issue payments at the end of a quarter.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>You may close your account at any time risk free by clicking the cancel your account link on your <a href=https://hoopladoopla.com/"//account//info/">Account Information page<\/a>. Simply fill out the form and submit it to us, and your account will be closed. If there is a balance owed to you in your account, you may choose to have this direct deposited into your PayPal account, or have a check mailed to you to the mailing address you have on file with us. The payment will be sent the next time we issue payments at the end of a quarter.<\/p>\n","pivot":{"help_category_id":2,"help_article_id":17,"display_order":9}}]},{"id":3,"name":"Transactions and Payments","slug":"transactions-and-payments","active":1,"visible":1,"display_order":3,"created_at":"2020-02-22T02:02:52.000000Z","updated_at":"2020-02-22T02:02:52.000000Z","articles":[{"id":18,"title":"When should I receive my cash back payment?","slug":null,"body":"We pay qualifying members every three months throughout the calendar year. Payments are currently processed and paid out by the end of the month in January, April, July, and October to all qualifying members.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-05-13T15:59:03.000000Z","body_as_html":"<p>We pay qualifying members every three months throughout the calendar year. Payments are currently processed and paid out by the end of the month in January, April, July, and October to all qualifying members.<\/p>\n","pivot":{"help_category_id":3,"help_article_id":18,"display_order":1}},{"id":19,"title":"Why do I not see a purchase posted to my Earnings page?","slug":null,"body":"Transactions may not be posted to your [Earnings page](\/account\/earnings) for a few reasons.\n\n**1. Has it been more than 7-10 days since the purchase?**\nIn most cases, you will see your cash back posted within 10 days of your purchase. Some purchases may take longer to post depending on the merchant. For instance, travel arrangements get credited when the stay is complete, not when booked. When the merchant credits us for the transaction, we credit you.\n\n**2. Did you use a coupon or promotional code found elsewhere on the web when you completed the transaction at the merchants checkout?**\nAs stated in our [Terms of Use](\/terms) and above, only coupon and promotional codes found on Hoopla may be used on our merchants sites at checkout.\n\n**3. Was www.hoopladoopla.com the FINAL click you made before making the purchase on the merchants website?**\nHoopla must be the FINAL click you make before the purchase. If you visit the merchant directly by typing their web address in your browser, or click to them from another site, we DO NOT have the transaction recorded and cannot credit you cash back.\n\n**4. If you booked travel arrangements, did you complete the action?**\nIf you book a hotel, rented a car, etc., the cash back is not rewarded to you on the reservation only. You must complete the action to be credited. After that, the merchant pays us the commission. It is at this time that we post the cash back to your account.\n ","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>Transactions may not be posted to your <a href=https://hoopladoopla.com/"//account//earnings/">Earnings page<\/a> for a few reasons.<\/p>\n<p><strong>1. Has it been more than 7-10 days since the purchase?<\/strong>\nIn most cases, you will see your cash back posted within 10 days of your purchase. Some purchases may take longer to post depending on the merchant. For instance, travel arrangements get credited when the stay is complete, not when booked. When the merchant credits us for the transaction, we credit you.<\/p>\n<p><strong>2. Did you use a coupon or promotional code found elsewhere on the web when you completed the transaction at the merchants checkout?<\/strong>\nAs stated in our <a href=https://hoopladoopla.com/"//terms/">Terms of Use<\/a> and above, only coupon and promotional codes found on Hoopla may be used on our merchants sites at checkout.<\/p>\n<p><strong>3. Was www.hoopladoopla.com the FINAL click you made before making the purchase on the merchants website?<\/strong>\nHoopla must be the FINAL click you make before the purchase. If you visit the merchant directly by typing their web address in your browser, or click to them from another site, we DO NOT have the transaction recorded and cannot credit you cash back.<\/p>\n<p><strong>4. If you booked travel arrangements, did you complete the action?<\/strong>\nIf you book a hotel, rented a car, etc., the cash back is not rewarded to you on the reservation only. You must complete the action to be credited. After that, the merchant pays us the commission. It is at this time that we post the cash back to your account.<\/p>\n","pivot":{"help_category_id":3,"help_article_id":19,"display_order":2}},{"id":20,"title":"How can I check the cash back status of purchases I made?","slug":null,"body":"When a transaction clears, it will be posted to your [Earnings page](\/account\/earnings).","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>When a transaction clears, it will be posted to your <a href=https://hoopladoopla.com/"//account//earnings/">Earnings page<\/a>.<\/p>\n","pivot":{"help_category_id":3,"help_article_id":20,"display_order":3}},{"id":21,"title":"How much will I get back from each purchase I make?","slug":null,"body":"Our cash back earnings vary with each merchant we feature on our site. The amount you earn earn is based on the net purchase amount, which excludes shipping and taxes.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>Our cash back earnings vary with each merchant we feature on our site. The amount you earn earn is based on the net purchase amount, which excludes shipping and taxes.<\/p>\n","pivot":{"help_category_id":3,"help_article_id":21,"display_order":4}},{"id":22,"title":"I recently made a VERY large purchase which I do not see posted to my account. Why?","slug":null,"body":"Large purchases are subject to credit card fraud. Our merchants notify us of suspicious activity. If you made a large purchase and qualify for a large commission, we may contact you via email to verify the purchase. This is simply to keep us in good standing with our merchants.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>Large purchases are subject to credit card fraud. Our merchants notify us of suspicious activity. If you made a large purchase and qualify for a large commission, we may contact you via email to verify the purchase. This is simply to keep us in good standing with our merchants.<\/p>\n","pivot":{"help_category_id":3,"help_article_id":22,"display_order":5}},{"id":23,"title":"I sometimes notice a merchant's cash back amount increases or decreases. Why?","slug":null,"body":"There are several reasons that this can occur. The most common is that the cash back rates of the merchants we feature on Hoopla are subject to change based on the merchant's terms. Also, we may feature temporary cash back rate promotions for a limited time, which may increase cashback rates for a period of time, followed by a decrease to the standard cash back rate for a specific merchant or group of merchants.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2023-07-07T03:03:05.000000Z","body_as_html":"<p>There are several reasons that this can occur. The most common is that the cash back rates of the merchants we feature on Hoopla are subject to change based on the merchant's terms. Also, we may feature temporary cash back rate promotions for a limited time, which may increase cashback rates for a period of time, followed by a decrease to the standard cash back rate for a specific merchant or group of merchants.<\/p>\n","pivot":{"help_category_id":3,"help_article_id":23,"display_order":6}},{"id":24,"title":"Is there a minimum quota I must reach each quarter to be paid?","slug":null,"body":"Yes, there is a small minimum cashback balance in order to qualify for a payment. Currently, this minimum is $5.00 for electronic payments (PayPal and Venmo) and for paper checks. Don\u2019t worry! If your approved cashback is below this minimum in any period, it will carry over to the following period for payment to you.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2023-01-26T06:39:06.000000Z","body_as_html":"<p>Yes, there is a small minimum cashback balance in order to qualify for a payment. Currently, this minimum is $5.00 for electronic payments (PayPal and Venmo) and for paper checks. Don\u2019t worry! If your approved cashback is below this minimum in any period, it will carry over to the following period for payment to you.<\/p>\n","pivot":{"help_category_id":3,"help_article_id":24,"display_order":7}},{"id":25,"title":"Are processing fees charged by Paypal and Venmo deducted from my cashback payment?","slug":null,"body":"No. Not at all. Any fees involved in processing payments to you are paid for by Hoopla.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-05-13T16:01:32.000000Z","body_as_html":"<p>No. Not at all. Any fees involved in processing payments to you are paid for by Hoopla.<\/p>\n","pivot":{"help_category_id":3,"help_article_id":25,"display_order":8}},{"id":26,"title":"Is there a maximum deposit I can receive?","slug":null,"body":"For mailed checks, there is no limit. For PayPal, there is a $10,000 per month single-payment maximum allowed. If the amount we owe you exceeds $10,000 for one pay period, we will break the deposit into multiple payments.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>For mailed checks, there is no limit. For PayPal, there is a $10,000 per month single-payment maximum allowed. If the amount we owe you exceeds $10,000 for one pay period, we will break the deposit into multiple payments.<\/p>\n","pivot":{"help_category_id":3,"help_article_id":26,"display_order":9}},{"id":27,"title":"I have not received a payment, and it is past the quarterly payment due date. Why?","slug":null,"body":"There could be a few reasons why you did not receive your payment.\n\n1. Did your earnings meet the minimum balance requirements?\n\n2. Is your PayPal email address or check mailing address correct in your [Account Information page](\/account\/info)?\nYour Account Information page contains your current payment method we use to pay you. Always make sure the PayPal or Check mailing address is correct. Due to the high volume of payments we issue, we are not able to resend payments due to incorrect PayPal or mailing addresses.\n\nIf the answers to both of the above questions are \"Yes\", then [contact us](\/contact).","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>There could be a few reasons why you did not receive your payment.<\/p>\n<ol>\n<li>\n<p>Did your earnings meet the minimum balance requirements?<\/p>\n<\/li>\n<li>\n<p>Is your PayPal email address or check mailing address correct in your <a href=https://hoopladoopla.com/"//account//info/">Account Information page<\/a>?\nYour Account Information page contains your current payment method we use to pay you. Always make sure the PayPal or Check mailing address is correct. Due to the high volume of payments we issue, we are not able to resend payments due to incorrect PayPal or mailing addresses.<\/p>\n<\/li>\n<\/ol>\n<p>If the answers to both of the above questions are "Yes", then <a href=https://hoopladoopla.com/"//contact/">contact us<\/a>.<\/p>\n","pivot":{"help_category_id":3,"help_article_id":27,"display_order":10}},{"id":28,"title":"Why is there a 90 day waiting period for transactions to fully clear as cash back to me?","slug":null,"body":"Transactions posted to your earnings page means your cashback was credited to us by the merchant, and we then credited it to you.Due to considerations such as r returned purchases, canceled orders, and merchant restrictions, each has implemented a waiting period to make your transaction official. During this window of time , the merchants can withdraw transactions back from us if one of the instances mentioned above occurs. After 90 days, the cashback on the transaction posted to your account is officially yours! Trust us, we want to pay you as fast as we can!","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-05-13T15:59:39.000000Z","body_as_html":"<p>Transactions posted to your earnings page means your cashback was credited to us by the merchant, and we then credited it to you.Due to considerations such as r returned purchases, canceled orders, and merchant restrictions, each has implemented a waiting period to make your transaction official. During this window of time , the merchants can withdraw transactions back from us if one of the instances mentioned above occurs. After 90 days, the cashback on the transaction posted to your account is officially yours! Trust us, we want to pay you as fast as we can!<\/p>\n","pivot":{"help_category_id":3,"help_article_id":28,"display_order":11}}]},{"id":4,"name":"Referral Program","slug":"affiliate-program","active":1,"visible":1,"display_order":4,"created_at":"2020-02-22T02:02:52.000000Z","updated_at":"2023-10-04T23:18:55.000000Z","articles":[{"id":29,"title":"What qualifies as a referral?","slug":null,"body":"A qualified referral is a referral that that has created an account, and is actively shopping and earning cash back. Once their purchases have cleared 90 days, they now become payable to you. Your total qualified referrals are shown in your Referrals Summary under Active Referrals.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2023-01-05T10:43:19.000000Z","body_as_html":"<p>A qualified referral is a referral that that has created an account, and is actively shopping and earning cash back. Once their purchases have cleared 90 days, they now become payable to you. Your total qualified referrals are shown in your Referrals Summary under Active Referrals.<\/p>\n","pivot":{"help_category_id":4,"help_article_id":29,"display_order":1}},{"id":30,"title":"How do I get referrals?","slug":null,"body":"We provide a custom referral link for all Hoopla members. You can find your referral tracking link on the [Referral Program Page](\/account\/affiliate) of your account. You can text and email it to friends, or place it on your website, blog, or social media pages.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2023-10-04T23:39:44.000000Z","body_as_html":"<p>We provide a custom referral link for all Hoopla members. You can find your referral tracking link on the <a href=https://hoopladoopla.com/"//account//affiliate/">Referral Program Page<\/a> of your account. You can text and email it to friends, or place it on your website, blog, or social media pages.<\/p>\n","pivot":{"help_category_id":4,"help_article_id":30,"display_order":2}},{"id":31,"title":"Is there a minimum or maximum limit to the amount of referrals I can generate?","slug":null,"body":"No, there are no limits. The more you generate, the more income you earn!","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2023-01-05T10:42:22.000000Z","body_as_html":"<p>No, there are no limits. The more you generate, the more income you earn!<\/p>\n","pivot":{"help_category_id":4,"help_article_id":31,"display_order":3}},{"id":32,"title":"What are \"Pending\" Referrals?","slug":null,"body":"Pending Referrals are those who signed up through your referral link, but have not yet made purchases generating at least $1.00 in cash back. So long as the required purchases are made within 90 days by a Qualified Referral, you will receive a referral payment for that referred member.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2023-10-04T23:32:52.000000Z","body_as_html":"<p>Pending Referrals are those who signed up through your referral link, but have not yet made purchases generating at least $1.00 in cash back. So long as the required purchases are made within 90 days by a Qualified Referral, you will receive a referral payment for that referred member.<\/p>\n","pivot":{"help_category_id":4,"help_article_id":32,"display_order":4}},{"id":33,"title":"When do I get paid?","slug":null,"body":"Our cash back payments to you are generated quarterly. See our payment schedule.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-02-22T02:02:53.000000Z","body_as_html":"<p>Our cash back payments to you are generated quarterly. See our payment schedule.<\/p>\n","pivot":{"help_category_id":4,"help_article_id":33,"display_order":5}},{"id":34,"title":"How do I get paid?","slug":null,"body":"You get paid via the payment option you select in your Account Information page, as mentioned in our Transactions and Payments section. You have 3 options:\n\u25cf\tPhysical check\n\u25cf\tVenmo\n\u25cf\tPaypal\n\nWe recommend going digital with Venmo or PayPal for all the obvious reasons. We hate wasting paper, we love our planet, and we are a digital company. Ane hey, let\u2019s face it: we all know things can get lost in the mail. By going digital you get paid faster. At some point in the future paper, checks will not be an option so we recommend Venmo or PayPal now.","active":1,"created_at":"2020-02-22T02:02:53.000000Z","updated_at":"2020-05-13T16:00:16.000000Z","body_as_html":"<p>You get paid via the payment option you select in your Account Information page, as mentioned in our Transactions and Payments section. You have 3 options:\n\u25cf\tPhysical check\n\u25cf\tVenmo\n\u25cf\tPaypal<\/p>\n<p>We recommend going digital with Venmo or PayPal for all the obvious reasons. We hate wasting paper, we love our planet, and we are a digital company. Ane hey, let\u2019s face it: we all know things can get lost in the mail. By going digital you get paid faster. At some point in the future paper, checks will not be an option so we recommend Venmo or PayPal now.<\/p>\n","pivot":{"help_category_id":4,"help_article_id":34,"display_order":6}},{"id":35,"title":"How much do I earn from my referrals?","slug":null,"body":"For every Qualified Referral that makes purchases generating at least $1.00 in cash back within 90 days of signup, $10 will be awarded to you for that referral.","active":1,"created_at":"2020-02-22T02:02:54.000000Z","updated_at":"2023-10-04T23:23:01.000000Z","body_as_html":"<p>For every Qualified Referral that makes purchases generating at least $1.00 in cash back within 90 days of signup, $10 will be awarded to you for that referral.<\/p>\n","pivot":{"help_category_id":4,"help_article_id":35,"display_order":7}},{"id":36,"title":"How do I see my referral shopping activity?","slug":null,"body":"You referral shopping activity is displayed on your [Referral Activity page](\/account\/referral-activity).","active":1,"created_at":"2020-02-22T02:02:54.000000Z","updated_at":"2023-10-04T23:27:29.000000Z","body_as_html":"<p>You referral shopping activity is displayed on your <a href=https://hoopladoopla.com/"//account//referral-activity/">Referral Activity page<\/a>.<\/p>\n","pivot":{"help_category_id":4,"help_article_id":36,"display_order":8}}]},{"id":5,"name":"Troubleshooting","slug":"troubleshooting","active":1,"visible":1,"display_order":5,"created_at":"2020-02-22T02:02:52.000000Z","updated_at":"2020-02-22T02:02:52.000000Z","articles":[{"id":38,"title":"I just completed a purchase on a merchant's site through Hoopla. When I returned to Hoopla, it said that my session has expired. Why?","slug":null,"body":"The reason your session with Hoopla was timed out was because your account was inactive for more than twenty minutes. We time out your session for security purposes, so your information is safe and secure. This did not falter your purchase tracking in any way.","active":1,"created_at":"2020-02-22T02:02:54.000000Z","updated_at":"2020-02-22T02:02:54.000000Z","body_as_html":"<p>The reason your session with Hoopla was timed out was because your account was inactive for more than twenty minutes. We time out your session for security purposes, so your information is safe and secure. This did not falter your purchase tracking in any way.<\/p>\n","pivot":{"help_category_id":5,"help_article_id":38,"display_order":1}},{"id":39,"title":"I click on a merchant link but it does not go anywhere. Why?","slug":null,"body":"When you click on a merchant link we serve a page that tracks the click so we can pay you when you make a purchase. Occasionally, merchants may change their links, or implement a change that prevents the links from working properly. We hope that you don\u2019t see any broken links, but if you do, please report them to info@hoopladoopla.com so we can correct and ensure that you are getting as much cashback as possible.","active":1,"created_at":"2020-02-22T02:02:54.000000Z","updated_at":"2020-05-14T11:03:02.000000Z","body_as_html":"<p>When you click on a merchant link we serve a page that tracks the click so we can pay you when you make a purchase. Occasionally, merchants may change their links, or implement a change that prevents the links from working properly. We hope that you don\u2019t see any broken links, but if you do, please report them to info@hoopladoopla.com so we can correct and ensure that you are getting as much cashback as possible.<\/p>\n","pivot":{"help_category_id":5,"help_article_id":39,"display_order":2}},{"id":40,"title":"How do I enable cookies in my web browser so my transactions are recorded?","slug":null,"body":"Each web browser is different. Simply check the \"Help\" section in your web browser.","active":1,"created_at":"2020-02-22T02:02:54.000000Z","updated_at":"2020-02-22T02:02:54.000000Z","body_as_html":"<p>Each web browser is different. Simply check the "Help" section in your web browser.<\/p>\n","pivot":{"help_category_id":5,"help_article_id":40,"display_order":3}}]}]">
